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    Cookie Policy

    This Cookie Policy explains how Propiva uses cookies and similar technologies when you visit our website or use the Propiva platform.

    It should be read alongside our Privacy Policy.

    1. What are cookies?

    Cookies are small text files that are stored on your device when you visit a website.

    They are commonly used to make websites work correctly, keep users signed in, remember preferences, understand how websites are used and improve the user experience.

    Some cookies are necessary for a website or service to function, while others are optional and require your consent.

    2. How Propiva uses cookies

    Propiva may use cookies and similar technologies to:

    • Keep the website and platform functioning correctly.
    • Enable secure account login and authentication.
    • Maintain user sessions.
    • Remember preferences and settings.
    • Protect the platform against fraud and security threats.
    • Understand how visitors use our website.
    • Monitor and improve website and platform performance.

    We do not use cookies to sell your personal information.

    3. Types of cookies we may use

    Strictly necessary cookies

    These cookies are required for the website or Propiva platform to function correctly.

    They may be used for purposes such as:

    • User authentication.
    • Maintaining login sessions.
    • Security.
    • Remembering cookie consent choices.
    • Providing essential website functionality.

    Because these cookies are necessary to provide the service, they do not generally require consent.

    Functional cookies

    Functional cookies allow the website or platform to remember choices you make and provide enhanced functionality.

    For example, they may be used to remember certain preferences or settings.

    Where required by law, these cookies will only be used with your consent.

    Analytics cookies

    We may use analytics cookies to understand how visitors interact with the Propiva website and platform.

    These cookies can help us understand information such as:

    • Which pages are visited.
    • How visitors navigate the website.
    • How long visitors spend on particular pages.
    • Whether users experience errors.
    • Which features are being used.

    We use this information to understand and improve Propiva.

    Where required, analytics cookies will only be placed after you have given your consent.

    Marketing cookies

    Propiva may in future use marketing or advertising technologies to understand the effectiveness of our marketing campaigns.

    If we use these technologies, non-essential marketing cookies will only be placed where appropriate consent has been obtained.

    If Propiva does not use marketing cookies, they will not be activated or listed in our cookie consent settings.

    4. Third-party cookies

    Some services used by Propiva may place or use their own cookies.

    These could include services used for:

    • Website analytics.
    • Payment processing.
    • Embedded content.
    • Security.
    • Customer support.
    • Other website functionality.

    Third-party providers are responsible for their own cookies and may process information in accordance with their own privacy policies.

    Our cookie consent tool should provide further information about the specific non-essential cookies in use where applicable.

    5. Managing your cookie preferences

    When you first visit the Propiva website, you may be presented with a cookie banner that allows you to manage your preferences for non-essential cookies.

    You can choose to:

    • Accept non-essential cookies.
    • Reject non-essential cookies.
    • Manage your cookie preferences.

    Strictly necessary cookies cannot normally be disabled through our cookie settings because they are required for essential website or platform functionality.

    You can change your preferences at any time using the Cookie Settings link available on our website.

    You can also control and delete cookies using your browser settings. Please be aware that blocking certain cookies may affect how some parts of the website or platform function.

    6. How long cookies are stored

    Different cookies remain on your device for different periods.

    Session cookies are normally removed when you close your browser.

    Persistent cookies remain on your device for a specified period or until you delete them.

    The duration of individual cookies depends on their purpose and the service that provides them.

    Where available, further details about specific cookies and their duration will be provided through our cookie consent tool.

    7. Changes to this Cookie Policy

    We may update this Cookie Policy from time to time, including when:

    • We introduce new website functionality.
    • We change service providers.
    • We introduce or remove analytics or marketing tools.
    • Applicable legal or regulatory requirements change.

    The latest version will be published on this page and the “Last updated” date will be updated accordingly.

    8. Contact us

    If you have any questions about our use of cookies or this Cookie Policy, please contact:

    Propiva
    Email:
    info@propiva.co.uk

    For more information about how we collect and use personal information, please see our Privacy Policy.

    Last updated: 27 Aug, 2026

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